How Many Companies Use AI in 2025?

Report highlights. By the end of 2024, 42% of companies reported using AI within their companies. When asked if companies are exploring AI usage within their organization, this number increased to 82%.

As of 2024, AI is currently being utilized by 42% of enterprise-level (those with over 1,000 employees) companies.
Another 40% of companies reported exploring AI usage or experimenting with it.
This means 82% of companies have either adopted AI or are exploring its potential applications in their organization.
9 out of 10 organizations view AI as crucial to gaining an advantage over competitors.
AI is expected to boost employee productivity by about 40%.

Related reports include AI Adoption by Industry | Market Size of AI | How Many People Use AI | AI Marketing Statistics

How many companies are using AI by country?

The adoption of AI varies significantly across countries, where larger enterprises generally lead implementation.

United States

The number of companies using AI in the US varies by company size.

Large US companies show higher AI adoption rates than smaller companies. Over 50% of companies employing 5,000+ staff have implemented AI, while this figure rises to over 60% among companies that employ 10,000+ staff.
10% of businesses with 250+ staff have implemented AI.
40% of small US businesses are using generative AI, up from 23% in 2023.
91% of these businesses predict it will drive growth.
Companies in information services, manufacturing, and healthcare lead with about 12% adoption, compared to 4% for construction and retail businesses.
6.1% of US companies used AI to produce goods or services in 2024.
65% of chief financial officers (CFOs) reported insufficient return on investment (ROI) as a significant barrier to AI deployment in their companies.
Only 13% of CFOs report an extremely positive ROI from generative AI use.

China

In China, half of companies are using AI and the majority have accelerated their investments in recent years.

The number of AI-related companies in China (those that use AI in their name, patent portfolio, or business scope) was 1.67 million in 2024.
Of these 1.67 million companies, nearly 90% (over 1.48 million) were established after the publication of an AI development plan by the Chinese cabinet in 2017.
50% of companies in China are using AI, and nearly 85% of companies have accelerated their AI rollout plans or investments in AI in the past two years.
10% of companies in China have implemented generative AI in 2025, up from 8% six months ago.
As of 2024, 15%, or 4,500, of the world’s core AI companies are based in China.

India

In India, 59% of companies are actively implementing AI solutions.

59% of companies in India are actively using AI, and 74% of companies have accelerated AI deployment or investments in the past two years.
According to the Cisco 2024 AI Readiness Index, only 18% of Indian companies are equipped to fully apply AI.
One of the key reasons reported for slow AI adoption among Indian companies is that the return on investment does not meet expectations.
Small & Medium Business Trends reports that 78% of small and medium enterprises (SMEs) in India have either adopted or are experimenting with AI.
93% of surveyed SMEs reported that AI implementation contributed to growth in revenue.

Canada

In Canada, which shows moderate AI adoption, 37% of enterprise-level companies are implementing AI, though usage varies between large corporations and small businesses.

37% of enterprise-level companies in Canada are using AI, and of those, 35% of companies intend to expand their AI investments or deployment plans.
In terms of generative AI, 9.3% of Canadian companies were using it in 2024 and 4.3% had plans to deploy it.
27% of small business owners in Canada are actively using AI without realizing it.
86% of large companies (those with more than 100 employees) in Canada have adopted AI, compared to 60% of small companies.
78% of newer companies (those who started operations less than five years ago) are likely to use AI, compared to 48% of older companies.

Italy

Only 23% of Italian companies are using AI, but that number is gradually increasing.

23% of Italian companies have adopted AI as of 2023, increasing from 18% in 2022.
Among large Italian companies, 61% are engaging with AI through at least one experimental project, while only 18% of SMEs have undertaken similar initiatives.
For Italian businesses that have adopted AI, 88% report increased efficiency and 75% report enhanced innovation and customer experience.
67% of Italian businesses expect AI to significantly change their industry in the next five years.

Singapore

In Singapore, 53% of large companies have deployed AI and nearly all businesses are planning future AI investments.

While 51% of business leaders use personal AI tools, adoption at the organizational level lies at 27%.
53% of large companies in Singapore have deployed AI.
48% of companies report growth in revenue due to AI implementation.
97% of Singaporean companies plan to dedicate time or resources to AI tools in the next 12 months.
Employee well-being has improved at 43% of Singaporean businesses as a result of AI adoption.

Germany

One in five German companies uses AI, which represents a significant increase from the previous year.

20% of German companies (with at least 10 employees) were planning to use AI in 2024, up from 12% in 2023.
48% of large German companies (those with more than 250 employees) use AI, compared to 28% of medium companies (50–249 employees) and 17% of small companies (10–49 employees).
Among companies that use AI, the most widely adopted technologies were text mining and written language analysis (48%), speech recognition (47%), and natural language processing (34%).
In German companies, AI is primarily used in marketing and sales (33%), followed by production and service processes (25%), administrative tasks (24%), and fiscal tasks (24%).

United Kingdom

In the United Kingdom’s growing AI ecosystem, 15% of companies actively use AI and many more are planning future implementation.

In the UK, 15% of companies (about 432,000 total) were using at least one AI technology in 2022.
2% (about 62,000) of companies are experimenting with AI while 10% (about 292,000) plan to use AI in the future.
As of 2023, 3,170 AI companies focus their businesses on AI or include AI as part of a wider product offering.
Since 2011, an average of 269 new AI companies have been registered annually.

Australia

Australian companies are embracing AI at a high rate; 68% of companies have adopted AI and nearly two-thirds have implemented generative AI solutions.

68% of companies in Australia have adopted AI, and 23% planned to use it in the next year.
63% of Australian companies have deployed generative AI partially, while 8% have deployed it fully.
A leading 72% of Australian companies report having implemented a generative AI usage policy.

How are companies using AI?

Companies are using AI across multiple business functions, with applications ranging from enhancing customer interactions to streamlining internal operations and improving decision-making processes.

Customer service

Companies are using AI in customer service departments for a variety of applications, ranging from chatbots to analyzing intent.

By 2025, 80% of customer service organizations are expected to employ generative AI in some form, primarily through chatbots, to enhance agent productivity and customer experience.
15% of contact centers are using generative AI for expediting customer authentication, summarizing and simplifying solution options, automating call summaries, and providing follow-up recommendations.
70% of companies are making active investments in tools that autonomously capture and interpret intent signals.

Marketing

Marketing departments are increasingly harnessing AI for personalized customer experience, content creation, and data-driven strategy development.

For an in-depth analysis, check out our report on AI marketing statistics.

Companies like Amazon are leveraging predictive analytics to forecast customer purchases, enabling targeted product recommendations and sales performance predictions.
55% of marketers use AI for generating new concepts and strategies (content ideation).
38% of marketers use AI for creating content including blog posts, email text, and social media posts.
45% of marketers utilize AI to collect consumer insights.
71% of marketers use AI to deliver personalized customer experience based on individual user data, behaviors, and interactions across digital touchpoints.

Cybersecurity

Companies are strengthening their security infrastructure by implementing AI to identify, respond to, and prevent potential cybersecurity threats.

Just over half (54%) of US cybersecurity professionals use AI for network traffic monitoring.
Less than half (42%) of US companies utilize prevention technologies, such as predictive prevention platforms, to safeguard against adversarial AI threats.
61% of US companies have experienced a rise in deepfake incidents over the past year, and 75% of these incidents involved impersonation of the CEO or other chief executives.
47% of US companies are implementing security awareness and training programs to help defend against AI-driven attacks.

Content creation

Marketers are adopting AI for various content creation needs, from generating written material to developing and editing visual assets.

42% of marketers report using AI for writing or generating content, while 40% utilize AI specifically for creating content on social media.
21% of content creators in the US used AI for editing content, while another 21% used it for generating images or videos.

Accounting

Companies are implementing AI solutions in accounting to automate document analysis, enhance fraud detection, and improve efficiency in handling complex financial data.

Accounting firms like Deloitte, KPMG, and PwC employ AI to analyze financial documents such as invoices and contracts, evaluate credit files, and detect irregularities in journal entries.
Deloitte has incorporated AI in its automated document review platform, which uses cognitive technologies that analyze contracts for critical information.
EY is using AI in audits to extract information from unstructured data and analyze large datasets to identify potential fraud-related material misstatements.
Tax firms who are using or planning to use generative AI mainly use it for accounting and bookkeeping, tax analysis, preparing tax filings, tax consulting, and reviewing documents.
Only 8% of tax companies were using generative AI in 2024, while 13% intended to use it soon.
Among accounting professionals who use generative AI, 27% use open-source tools such as ChatGPT, while 8% use industry-specific tools.

Recruiting

Companies are leveraging AI in their recruitment processes to enhance efficiency, accuracy, and candidate experience.

Recruiters are using AI to scan online resumes and social profiles to identify suitable candidates.
AI is being deployed to evaluate and rank applicants according to their job suitability, making the candidate selection more efficient.
22% of recruiters report revising job descriptions to mention the use of generative AI in job roles.
12% of recruiters are introducing new positions dedicated to the use of generative AI.
99.3% of candidates who engaged with a recruitment chatbot reported satisfaction with the process.

How Many Companies Use AI?